Courier & Last-Mile Delivery

Courier Dispatch Software

Assign drivers, run ordered multi-stop routes on a live map, and capture photo and signature proof of delivery at every stop — so nothing is delivered without a record.

Configurable workflowProof of serviceLive tracking & scheduling
Who it's for

Courier, parcel, and last-mile delivery businesses running one driver across many stops who need per-stop proof and live visibility.

What it fixes
  • Drivers get their stop list by text, so dispatch has no live view of the route.
  • Proof of delivery is inconsistent, so disputes turn into write-offs.
  • A route gets marked done while stops are still open.
  • Customers call to ask 'where's my delivery?' because there are no automatic updates.
How it works

The courier & last-mile delivery dispatch workflow

Built on the Dispatch DNA Engine — you configure these stages without code, and the engine enforces them.

01

Build the route

Create a job with ordered pickup and drop-off stops for a single driver.

02

Assign the driver & vehicle

One driver, many stops — assigned in a click, with reassignment when needed.

03

Run the stops on a live map

The driver works the route on a live map in the mobile app, marking each stop as they go.

04

Capture POD per stop

Photo, signature, or GPS captured at each delivery — the record is attached to that stop.

05

Close the route once

The route can only complete when every stop is done, enforced by the engine.

Built in, not bolted on

What VersaDispatch does for courier & last-mile delivery operations

Ordered multi-stop routes

Sequence pickups and drop-offs; each stop tracks its own status and proof.

Live route map

See stops and the driver's location on a live map (OpenStreetMap based).

Photo & signature POD

Capture proof of delivery per stop for a searchable, dispute-proof record.

One driver, many jobs

Load a driver with a full day of stops and reassign on the fly.

Automatic status updates

Job status changes can notify customers automatically by email.

Route closes exactly once

No route is marked complete while a stop is still open.

Questions

Courier & Last-Mile Delivery dispatch — common questions

Does VersaDispatch capture proof of delivery at every stop?

Yes. Each stop on a route captures its own proof — photo, signature, or GPS — configured to what you require, and the record is attached to that specific stop.

Can one driver run many deliveries in a route?

Yes. A single driver can be assigned a job with many ordered stops, run them on a live map, and mark each one complete individually.

Does it optimize routes automatically?

VersaDispatch runs ordered multi-stop routes and shows them on a live map. Stops run in the order you set — automatic route optimization is on the roadmap, not a current claim.

Explore

See it for your operation

Every plan includes the Dispatch DNA Engine. See pricing, features, or all industries.

Get started

One platform for every operation you dispatch.

Configure your dispatch DNA, generate the workflow, and go live — with proof, tracking, payments, and scheduling built in.