Field Service

Field Service Dispatch Software

Schedule work orders, assign technicians and vehicles, capture photo and form proof of work on site, and bill on completion — on a workflow you configure, not a fixed template.

Configurable workflowProof of serviceLive tracking & scheduling
Who it's for

Field service companies — install, repair, inspection, and maintenance teams — that dispatch technicians to sites and need proof of work and clean billing.

What it fixes
  • Work orders are dispatched by call and text, with no live board.
  • There's no consistent proof the work was actually done.
  • Technician and vehicle assignment isn't tracked together.
  • Invoicing waits on paperwork coming back from the field.
How it works

The field service dispatch workflow

Built on the Dispatch DNA Engine — you configure these stages without code, and the engine enforces them.

01

Create the work order

Schedule a job with the site, customer, and service details.

02

Assign technician + vehicle

Assign the technician and, where relevant, a vehicle or asset — reassign as the day changes.

03

Arrive & start

The technician checks in with GPS and starts the job from the mobile app.

04

Capture proof of work

Photos and forms document the completed work exactly where the workflow requires.

05

Sign off & bill

A customer signature closes the job, which can generate an invoice on completion.

Built in, not bolted on

What VersaDispatch does for field service operations

Work-order scheduling

Book one-off and recurring jobs with time windows.

Technician & vehicle assignment

Assign the technician and any vehicle or asset to the job.

Photo & form proof of work

Require photos and structured forms as proof, tied to the job.

GPS check-in

Confirm arrival on site with a location capture.

Configurable workflow

Set the exact states, proof, and rules your service runs — no code.

Bill on completion

Turn a completed, signed-off job into an invoice with a payment link.

Questions

Field Service dispatch — common questions

Can VersaDispatch require proof before a job is billed?

Yes. You can require photos, forms, or a signature as conditions before a job completes, and completion is what generates the invoice.

Can I change the job stages for my service?

Yes. Every state, transition, and proof requirement is built in the no-code workflow builder, so the app matches your operation instead of a fixed template.

Does it work on a phone in the field?

Yes. Technicians accept, start, capture proof for, and complete jobs from the mobile worker app, which renders the exact steps your workflow defines.

Explore

See it for your operation

Every plan includes the Dispatch DNA Engine. See pricing, features, or all industries.

Get started

One platform for every operation you dispatch.

Configure your dispatch DNA, generate the workflow, and go live — with proof, tracking, payments, and scheduling built in.